An outside investigation involves hiring an independent third party (like a law firm or specialist company) to objectively look into sensitive workplace issues, fraud, or legal matters, bringing impartiality, specialized skills, and enhanced credibility compared to an internal review, especially when conflicts of interest exist or the company lacks expertise. These investigators gather facts, review evidence, and provide a report to help organizations make fair decisions, often crucial for harassment, whistleblower complaints, and executive-level misconduct.
 
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